Reference

Legal Clarity Before You Join

Our Legal page puts account terms, data handling, cookies, and payment-record rules in one place before you open an account with china77; DANA, OVO, GoPay, and QRIS references…

Local law appliesDANA record checksOVO wallet matchingQRIS receipt trace
china77 Legal Clarity Before You Join
LEGAL HELP

Reach Us About Legal Requests

Fast legal contact matters when your account, data, or wallet record needs attention.

Live Chat Choose Live Chat for urgent legal access questions during 09:00-23:00 WIB.
Legal Email Send formal requests to [email protected] when you need a copy, correction, or removal check.
Account Ticket Open Account > Help > Legal Request after login for a tracked case.
DATA CONTROL

How We Handle Legal Data

Your legal record is built from concrete account events, not guesswork. We keep sign-in logs, payment references, cookie choices, device checks, and support transcripts only for account operation, dispute handling, fraud checks…

Account Data

We store your account email, phone number, login time, and wallet reference so we can connect a legal request to the right account. We do not ask for unrelated personal data in normal support chat.

Cookie Choices

Cookie choices are shown on first visit and under Account > Privacy. Essential cookies keep login and fraud checks working; optional analytics cookies help us read page errors without exposing your full wallet activity.

Device Checks

On Android Chrome or iOS Safari, you can go to Account > Security to see recent login activity. We use device checks to flag unusual access before legal records or wallet changes are touched.

Record Retention

Payment receipts, support transcripts, and account-change logs are kept for the period needed to handle disputes, comply with lawful requests, and protect the wallet record. After that, we remove or anonymise eligible records.

Correction Requests

If your phone number, email, or wallet name is wrong, send a correction request through Account > Help > Legal Request. We confirm control of the account before updating legal or payment-facing details.

Access Restrictions

If local law, account mismatch, or identity verification creates a concern, we may restrict access while we check the record. We explain the next step through your account ticket or legal email thread.

Legal Answers Before Account Use

These answers focus on the legal side of using our brand home: who may access it, what data we hold, how payment receipts are matched, and how to contact us. They do not replace local legal advice. If your situation involves a court order, identity dispute, or wallet ownership issue, use [email protected] or a logged-in ticket so the request is recorded.

Access depends on local law and is available only where local law permits. If you are unsure, check your local rules before opening an account or sending any wallet request.

We keep records tied to account creation, login checks, cookie choices, wallet receipts, game-room access, and support contact. These records help us handle disputes, security checks, and lawful requests.

Receipt matching helps confirm that a wallet action belongs to your account. We may check the transaction ID, time stamp, sender name, and account email before changing legal or wallet records.

Yes. Send the request from your account email to [email protected] or open Account > Help > Legal Request. We verify your identity before sharing any account-linked data.

Log in and open Account > Help > Legal Request, then state the wrong detail and the correct value. We may ask for a phone code or payment receipt before making the change.

Cookies support login, security, and page operation. You can change optional cookie choices under Account > Privacy, but essential cookies may still run because they protect access and account records.

Use [email protected] for formal requests, account data questions, or wallet-record disputes. For faster tracking after login, open Account > Help > Legal Request and keep the ticket number.